Blog

An invitation to the White House. 09/19/2011

I’ve been invited to the White House to take part in a small business briefing this week. It’s a great opportunity, and I’m interested in learning from clients and readers what issues they think should be raised. Please comment (respectfully, of course).

Social Media: There are no rules 07/11/2011

The biggest rule of social media is…there are no rules. Social media is a fluid process that is ever-evolving. The most important concept is to do what is best for your brand. Develop a strategy and stick to it. If your audience is not on Facebook, as is the case with many life science companies [...]

Social Media ROI: Slow to see any results, don’t give up 07/05/2011

Many customers ask, how do we measure our ROI on our social media activities? This is a tough area, as social media is slow to yield a return. It can take months or more to build an effective social media campaign that yields positive results. But the most important rule of thumb here is don’t [...]

Are you at DIA 06/20/2011

Forma is on the exhibit floor at DIA in Chicago this week. Feel free to come by booth #1362 to find out how we make the complex compelling.

Just a Commodity 06/14/2011

CROs need to differentiate themselves, or their offering is just a commodity. The easiest way to do this is through specialization.

Differentiating a CRO or CRM 06/10/2011

Differentiating a CRO or CRM: The problem with horizontal specialization is that it’s tough to get hired for end-to-end solutions.

Horizontal Specialization 06/07/2011

How do you differentiate a CRO or CRM? Horizontal specialization is one possible answer: proprietary software, a special process, etc.

Vertical Specialization 06/06/2011

Differentiating a CRO/CRM: The problem with vertical specialization is that growing beyond your therapeutically specialized niche requires a quantum (therapeutic) leap.

How do you differentiate a CRO or CRM? 05/28/2011

How do you differentiate a CRO or CRM? Vertical specialization is one answer, e.g., a therapeutic area expertise or a particular dosage form.