Boring marketing content can cause your conversion rates to plummet and your bounce rates to skyrocket. Hundreds of life science companies struggle with how to leverage their content and drive engagement with their audience. Whether it's an under-nourished content library or a mismatch of tone of voice, it's all too easy to bore your audience [...]
How does your communication strategy change during times of crisis, and are there methods you can put in place so your brand will be ready for the next one? If your brand dabbles in content marketing even a little bit, this is a question you should be asking yourself. At the time of this writing, [...]
Last month I discussed three trends that are affecting your clients, your prospects, and yes, the people inside your organization, including your subject matter experts. These trends are: • Time-starvation: there’s more to do for everyone, and less time to do it. • Choice-saturation: there are more alternatives; it’s harder to know which path is best. • Guidance-hunger: people need help making sense of all these choices. Your prospects are oversaturated with choice, they need guidance and yet, they’re time-starved. You can help these prospects by committing to creating thought leadership—deep insights that help your prospects with their challenges. As you help them, you’ll build a tribe of followers, they’ll respect you, trust you, pay attention to what you have to say, recommend you to others, and ultimately hire you.
Content marketing has long been the way to create a relationship with prospects you’ve never met. But content marketing is hard for many life science organizations to create, and it can be even harder to sustain this effort. This month, I want to share a “content marketing hack”—a trick to make it easier to harness the knowledge of your subject matter experts (SMEs). It will still take some work, particularly as you get started, but if you’re disciplined, this hack will help you produce thought leadership on a regular basis.
In this issue, I explore the evolution of lead nurturing activities in the life sciences. I’ll begin by examining an all-too-common scenario that highlights the need for lead nurturing. And then I’ll be discussing the big change that occurred in lead nurturing’s recent past; then I’ll look at what the future could (and should) hold for lead nurturing within your own life science organization. To make this discussion more tangible, I’ll provide access to a tool that will help you assess the performance of your lead nurturing activities. Given the results of this assessment, you’ll be better able to guide the evolution of your lead nurturing activities in the life sciences.
In recent issues I’ve explored lead nurturing in B2B life science marketing, including why we should nurture our life science prospects and the eight different activities involved in lead nurturing. In this issue I’ll highlight the skills and abilities a marketing team must possess to maximize their lead nurturing efforts, and describe the evolution in lead nurturing activities that a typical life science organization undergoes. There are five stages of this lead nurturing evolution—from basic and piecemeal to comprehensive and strategic. I’ll discuss the tools and technology that are involved in each stage. In a future issue, I’ll share an assessment you can use to determine where you are on this evolutionary path. With this knowledge in hand, you’ll be able to determine where you should focus to improve your lead nurturing efforts.
There is a great deal of misunderstanding about lead nurturing in the life sciences. Apparently, some see nurturing as a chance to continue their strong-arm sales tactics. And some see nurturing as a waste of time. What is nurturing, and what’s the best way to go about it? In this issue, I begin to explore this fascinating topic by asking a very simple question—what exactly is nurturing?—and exploring opportunities for nurturing through each of the stages of the sales process.
Since releasing his first book last December, David Chapin, CEO of Forma Life Science Marketing and author of Making the Complex Compelling: Creating High-Performance Marketing in the Life Sciences, has presented at four programs since January and is gearing up for two more events in the next two weeks. Click here for more details.
Two trends that are reducing the power of the sales function in the life sciences, and what to do about them
There are two trends that are changing the importance of the sales role in the life sciences. I’ll outline these trends, which you’ll easily recognize, and then I’ll talk about what this means for life science organizations. TREND 1: Ubiquitous information is reducing the power of the sales department. It used to be that sellers [...]
"If you just want to read one book—and only one—to make your products or services more desirable, congratulations: you are holding it.” What began in 2008 as a monthly series of white papers extended into a full-length book. On the heels of its release last month, our CEO David Chapin will present “Learn How to Improve Your Life [...]
In life science marketing our clients are almost always scientists of some sort. Scientists are smart, they have been trained in the scientific process, they make decisions based on data. So when they are forced to rely on their gut to make a decision they can freeze and enter what is commonly referred to as [...]
As I discussed last month, entering the life science market is not a trivial exercise. There are many factors that make this market unique and I’ll start by reviewing some of those. Then I’ll take a closer look at the audiences in the life sciences and some of the specific attributes they share. Understanding these audiences, and how to draw them closer to you, is a critical success factor for entering the life science market.
Many companies try to enter the life science market, lured by the promise of rapid growth and significant opportunity. But entering the life science market can be difficult; many companies try and fail. In this first of two whitepapers on the subject, I’ll provide an overview of some of the factors that make this market unique and identify what you can do to increase your chances of success.
freedigitalphotos.net / Stuart Miles In a recent eBook, Kapost reports that 91% of marketers use content marketing, but only 42% say they’re using it effectively. Yikes! The Complete Guide to Building Your Content Marketing Workflow explores this performance gap, and then presses marketing teams to determine and document their content purpose, themes and [...]
Content marketing is the great equalizer. Using content marketing, small life science firms can be as effective and engaging as much larger firms. Unfortunately, as content marketing gets more and more popular, being seen as unique becomes more and more difficult. But there still seems to be real opportunity in content marketing in the life sciences; there are areas of content that are not yet heavily populated by competitors. In this issue, I’ll identify what you need to do to be able to take advantage of this "blue ocean" (a place where the competition is not yet heavily focused [i]).
There is significant misunderstanding about how marketing works – that is, of the mechanism by which it affects people’s attitudes, beliefs and behaviors. In particular, many scientists believe that they are immune to marketing’s effects. But if scientists are immune to marketing’s effects, why do so many companies continue to spend significantly on marketing campaigns? The reason is simple: this supposed immunity is just a myth; marketing actually works. To understand how, let’s examine the marketing mechanism of action.
Inbound marketing, when done well, should result in a deeper relationship between your organization and your prospects, developing into a steady stream of well-qualified leads. In this issue, we attempt to strip away the hype surrounding inbound marketing and specify the approach needed for an effective inbound marketing effort in the life sciences. We’ll see how the various components of inbound marketing reinforce each other, interacting to drive effective results.
Marketing is getting more complex as buyers retreat into anonymity. To be effective, the Marketing function must shift from focusing on simple, outbound promotional activities to attracting prospects, and then converting them from visitors to leads to customers. Inbound marketing is more complex and is more synergistic than outbound marketing. For example, outbound marketing is designed to culminate in a single exchange of value, that is: products or services exchanged for money. Inbound marketing is designed to employ many small exchanges of value and this shift requires changing the way we think about marketing in the life sciences.
Inbound marketing, when done well, should result in a steady stream of well-qualified life science leads. In this issue, we begin our look at inbound marketing in the life sciences by considering the issue from the viewpoint of a prospect. What makes them consider you, rather than one of your competitors?
Marketing automation is a hot new tool in life science marketing. But what does it take to harvest the most benefit from marketing automation? In this issue, we look at the life science marketing practices attitudes, skills and resources necessary to implement a successful marketing automation program.
Social media provides numerous opportunities for life science companies to interact, engage and educate their audiences. With multiple platforms available, many companies don’t know where to start this process. Thus, many life science companies either avoid social media or spread themselves too thin trying to cover all of their media bases. Unfortunately, neither of these strategies will lead to successful content marketing and social media campaigns in the life sciences. A successful online marketing or content campaign must start with a thorough understanding of the audiences you are trying to reach.
In this issue we give you access to a tool you can use to assess your own marketing-based lead-generation efforts. Take 10 minutes to answer some short and simple yes-no questions about your brand and you’ll receive valuable feedback on your lead-generating efforts. We’ll also look at common patterns in the responses.
In this issue we continue our examination of the ladder of marketing-based lead generation for life science, med-device and biotech companies. We pose questions that will help you get the most out of your ladder by optimizing your portfolio of lead-generating activities. We discuss how you can improve your lead generation by “climbing” the ladder over time.
In this issue we examine in more depth the ladder of marketing-based lead generation for life science, med-device and biotech companies. We discuss the six uses for the ladder. We outline a process for creating your own ladder, and provide a link to a template you can customize for your own use. Next month we’ll finish our discussion on the ladder of lead generation by discussing some tactics you can use to improve your lead generating initiatives.
The ladder of lead generation is a useful tactical tool for understanding, assessing and managing lead-generation activities in life science, med-device and biotech companies. In this issue, we’ll take a closer look at the ladder of lead generation. We’ll review the foundation that is necessary for effective lead-generation initiatives and provide some specific suggestions for improving your lead-generating activities. Next month we’ll look at ways to use the ladder as a planning tool for creating your own lead generation initiatives.
When people responsible for sales and marketing in the biological sciences hear the words “lead generation,” an outbound call center is often the first thing that springs to mind. But outbound calling is just one way to generate leads. This article categorizes a wide variety of lead generation activities and puts these activities into context using “the ladder of lead generation.” By examining the different rungs on the ladder, we’ll compare the resulting quality of leads and the time to result, two important attributes to consider as you build your own lead generation initiatives. In the next issue, we’ll discuss how to craft an effective lead generating strategy.
Having worked in the life sciences for more than two decades, we have seen a number of marketing errors commonly made by life science companies. As a follow-up to last month’s article about strategic errors, this month we’ll discuss some widespread tactical errors and provide suggestions about how to both identify and address them.
Content marketing is an effective way to drive your life science brand’s positioning and engage your audiences and prospects. In this issue we’ll introduce the idea of a content life cycle, known as P7. Managing the P7 life cycle from Step 1, People all the way through Step 7, Promotion will allow you to harvest the greatest possible benefit from your content.
Content marketing can establish your life science brand’s positioning and engage your audiences, but attaining these benefits depends upon having compelling content. To create this content, you need the right focus, the right form, the proper filters and the optimum frequency. In this issue, I discuss these factors and provide some tips for creating compelling content.
Content marketing is an effective way to drive your life science brand’s positioning and engage your audiences and prospects. In past issues we covered the attitudes and behaviors that must accompany a content marketing initiative; we now focus on planning this initiative. Planning should be based upon an intimate understanding of the six factors for content marketing success. They are known by the acronym S-T-R-E-A-M: your Strategy, Topics, Resources, Environment, Audience and Measurement. We’ll start this issue with a real-world example of the results that content marketing can achieve.
Content marketing is all the rage in some marketing circles. But many life science companies use surprisingly little content marketing. We’ll start this issue by continuing the comparison between content marketing and peer-review publishing begun in the last issue. A diagram will make the comparison clearer. We’ll look at how fundamental changes in the way people access information has driven an increase in choice, which in turn is driving the importance of content marketing. We’ll conclude with a list of changes in attitudes and behaviors that accompany a content marketing initiative. In our next issue, we’ll provide a series of “How to” suggestions for beginning a content marketing initiative.
Content marketing is all the rage in some marketing circles. But many life science companies do not use content marketing – particularly on their web sites. This is surprising because the scientific community has been practicing a form of content marketing for years. In this issue, we’ll look at the similarities and the differences between content marketing and peer-review publishing. In the next issue, we’ll examine both the benefits of content marketing and the attitudes that must change for content marketing to be successful. And in the subsequent issue, we’ll look at how to create and execute an effective, focused, content marketing strategy for your life science business.